INTRODUCTIONS
CARRIE KENNEDY
We are extremely excited to welcome Carrie Kennedy to our Fairmont family! As Spa Director, Carrie will oversee the strategy and operation of the Well & Being Spa at the Fairmont Scottsdale Princess.
Carrie brings over 25 years of Spa & Wellness experience to this position. Throughout her career, she has facilitated the development of over 150 branded services and programs in multiple destination resorts, cruise ships, and product development from inception to manufacturing to retail. Her wide range of experience and her wealth of knowledge in the wellness industry has prepared her to successfully lead the team at Well & Being to new heights.
CHAYANNE BOWERS
Please welcome Chayanne Bower, our new Spa Director at the Sisley Spa, Marina Del Rey. Chayanne has been in the spa industry for 10 years, and has previously held management positions at the Four Seasons Westlake Village and Trump Tower in Chicago. Chayanne is originally from Belize. Wellness is the biggest part of her life. It keeps her grounded. She meditates regularly, goes to the gym and gives her son facials. She lives and breathes what she does.
SAMANTHA HERRICK
We acquired the Raindance Spa in October, with the guidance of the very talented Samantha Herrick, Spa Director. Samantha has been with the Spa since 2011, and we are excited that she is now part of our Trilogy family.
Samantha enjoys staying active, being outside in nature, and likes to go hiking and camping. She also enjoys indoor cycling, as a stress reliever. She and her family often sneak away to Lake Tahoe, where they love to go horseback riding, hiking, and eat Basecamp Pizza! Samantha likes a good challenge, and always pushes herself to be better.
JENNIFER RAZEE
We are delighted to welcome Jennifer Razee, Spa Director at the Well & Being Spa Vail at the Marriott Mountain Resort. Jennifer most recently was at the Vail Athletic Club with East West Hospitality since 2002. She brings with her a wealth of knowledge in the health and fitness arena, which will make her even more successful in our Well & Being brand. Jennifer is married with two kids, has lived in the Vail area since 1997, and enjoys Triathlons in her free time.
AIMEE MORRILL
It is our great pleasure to welcome Aimee Morrill, Spa Manager, to the Spa of Colonial Williamsburg. Aimee has worked within the beauty industry since 1993 in both corporate and family-operated environments, She is a licensed Cosmetologist, and has held the role of an educator. A majority of her career has been spent working for Ratner Companies. Within the Spa Manager role, Aimee brings with her a passion for people and a desire to build an environment that supports individual success for her team.
CONGRATULATIONS
Please join us in congratulating Jeff Cassano in his new role as Lead Massage Therapist at St. Somewhere Spa at Margaritaville Hollywood Beach Resort. Jeff has been instrumental to the transition of Margaritaville, where he assisted management with onboarding and protocol training, and continues to share new ideas to help promote the spa. We are thrilled to have this level of talent on our team! Congratulations, Jeff!
MOVERS AND SHAKERS
Trilogy Spa Holdings is excited to announce some new names to our leadership team and some of our current team moving to take on new and exciting roles within our company.
Erik Sears has been the Assistant Spa Director at our Well & Being Fairmont Scottsdale. Erik has worked in various capacities at this location for the past 17 years! Erik will be joining the Trilogy Corporate Team in the role of Corporate Spa Manager, and will assist Brennan Evans, our VP of Operations, on a daily basis to help us refine and grow our ability to engage and support all of our spa locations and spa leaders. He brings a wealth of knowledge on day-to-day spa operations, and has been a key part of opening teams for our El San Juan and Vail – Well & Being locations. Welcome Erik!
Mark Kennedy Smith has recently relocated to Williamsburg, VA to support our existing spa location in Colonial Williamsburg. Mark was formerly the Spa Director at our Sisley Spa, Marina del Rey location. Mark had great success with streamlining and enhancing the day-to-day performance of our Sisley Spa operation. He will bring that skillset and talent to the team in Williamsburg to help them refine their service delivery experience and optimize the overall spa operation. Welcome Mark!
EMPLOYEE OF THE QUARTER
SISLEY, NY
Chelsea Smith (Front Desk Attache) is quick on her feet, always willing to help and is a great team player. We appreciate all of her hard work!
GUERLAIN
Vanessa Mangra (Front Desk Attache) is a longtime trusted employee who is reliable and knows her ins and outs of Guerlain unlike anyone. We appreciate all of her passion and hard work.
LIVE! SPA
Gina DeLong (Esthetician) has been a part of our Live! Spa family since we opened. She is enthusiastic, patient, team and client-oriented. She always goes above and beyond for her clients to ensure they have the best skin care treatment possible making sure her guests feel welcome and comfortable. Gina is open to adjusting her schedule to accommodate requests, as well as helping to pick up shifts when her fellow Estheticians need time off. Gina has been an amazing asset to our team and makes sure to always stay abreast of what is going on in the skin care world so she is at her best. She is always willing to lend a helping hand to management when it comes to re-training. Most recently, Gina (who is a Licensed Nail Technician) helped with re-training with our newest Nail Technicians to ensure they understood the protocols inside and out. We are so thankful for Gina and look forward to her continued growth and success within our Live! Spa family.
SPA OF COLONIAL WILLIAMSBURG
While CW hunts for the perfect Fitness Lead candidate, Bambi Walters (Fitness Instructor), has taken the helm and kept our classes and department running. She has connected with the Fitness team, as well as the members, to create fun, creative, and interesting program choices. Bambi’s enthusiasm and passion has helped us keep our guests and members engaged and motivated.
ST. SOMEWHERE SPA
Jody Diaz (Massage Therapist) is recognized for consistently delivering Flawless Service, Every Guest, Every Day! Jody is no stranger to TripAdvisor, as guests of Margaritaville Hotel and locals guests love sharing their spa experience for the world to see! It doesn’t stop there! Jody has a great eye for identifying opportunities with equipment, treatment room upkeep, and challenging night cleaners to do better. In addition, Jody loves to keep our spa family engaged in holiday spirits, most recently organizing a pot-luck in November and cooked a turkey for us! Thank you for all that you do – we appreciate you!
GREEN VALLEY RANCH SPA
Since joining the Green Valley Ranch Spa team in April 2019, Keaira Russell (Spa Attendant) has been an exceptional attendant. She is pure joy to work with and everyone wants her to be on shift with them, as she is consistently helping and supporting everyone around her. Keaira is eager for additional responsibilities and has started to learn the receptionist role. Keaira has tremendous pride in her work and guest service, as reflected by having been the only attendant to have ever received a 100% on her mystery shop! We appreciate Keaira for all her hard work and amazing attitude with everyone.
RED ROCK SPA
Maria Gomez (Spa Attendant), is always accommodating when there are call outs. She is the first person to offer to stay past her shift if we are short staffed or busy. Whenever a problem may arise, Maria is quick to find a solution leaving little to no impact on the guest or situation. Furthermore, she has shown to be extremely reliable, to be on time, as well as, having no call outs this quarter!
SISLEY, MDR
We are pleased to recognize Samantha Perez (Esthetician), as she has been a support system for all departments. Her versatility and cohesive work ethic make our days better. She is a talented service provider, and we are confident that her guests always have an exceptional luxury experience.
WELL & BEING, ESJ
Elvis Cancel (Float Fit Instructor) joined the team two years ago when the Spa opened. We have seen his improvement throughout this time. He has excelled in his role and shown exemplary teamwork. He never has a “no” for an answer!
EXPERT ADVICE
SISLEY, NY
Absolute Slimming Body Treatment
This particular treatment is one of my favorites. It focuses on targeted areas with vigorous movements so it can stimulate and penetrate deeper on the fasciae. It’s designed to focus on legs and abdominals to decrease the appearance of cellulite, to smooth out the body, and to reduce the water retention. Our product, Cellulinov, is an intensive anti-cellulite body cream that works very well together with the strokes of the treatment, and fights against appearance of orange peel skin. I personally encourage our guests to book this treatment and to purchase the product especially during spring and summer, so they are fully prepared for the hot season.
– Manuela Teisanu, Lead Massage Therapist
LIVE! SPA
3 Ways the Holidays Can Wreck Havoc on Your Skin (…and What You Can Do About It.)
The holidays are a great time to enjoy the company of friends and family and indulge in delicious foods. That said, the festive season can also have a tremendous effect on the skin—and not in a good way. Here are some of the ways the holidays can wreak havoc on your complexion.
Between food prep and party hosting, getting a good night’s sleep around the holidays can be quite the challenge. Our brains have a system—the lymphatic system—that flushes out neurotoxins. This is turned on mainly during sleep, But, it’s not just that. Our brains also produce body-repairing hormones when we sleep, such as growth hormones, which are necessary for tissue repair and cell regeneration, as well as myelin, the sheath that surrounds and insulates the nerves. Constantly depriving yourself of sleep also causes an elevation of cortisol, putting your body in a constant state of stress. As the body’s largest organ, skin is usually where the first signs of damage appear, and we’re not just talking about dark circles and under eye bags. Ideally, 7 to 8 hours of sleep is optimum because that’s when the skin repairs itself.
SKIN TIP #1: Calming aromatherapy sprays, such as lavender and chamomile, on your sheets or pillow will help you to relax and fall asleep faster.
Let’s be honest, the best part about the holidays is all the delicious treats. Glycation is when sugar binds to other molecules in your body, such as protein and lipids. These sugar by-products do two things. First, they stop your cells from functioning properly, and then they create free radicals, which can further damage your cells. As a result, the molecules in your skin that keep your complexion looking tight and young—namely, collagen and elastin—are no longer able to do their jobs. Furthermore, you become more vulnerable to environmental stressors such as UV light, pollution and cigarette smoke.
SKIN TIP #2: If you’re having a hard time controlling your sweet tooth, opt for berries or dark chocolate. Both are high in antioxidants, and berries can protect your skin from environmental aggressors, aging, and more.
In addition to sugary treats, the effects of alcohol from your holiday drinks on the skin can also be substantial. “Flushing” of the skin is due to accumulation of acetaldehyde (what alcohol gets broken down to) in the blood. Acetaldehyde is thought to cause flushing by stimulating the release of histamine. Acetaldehyde also produces reactive free radicals and damages DNA. This leads to the breakdown of collagen fibers, skin inflammation, skin hyperpigmentation, and can cause wrinkles.
SKIN TIP #3: Instead of a booze-filled holiday drink, opt for a wine spritzer… not to mention red wine is full of antioxidants.
– Gina DeLong, Esthetician
SPA OF COLONIAL WILLIAMSBURG
FarmHouse Fresh has come to Williamsburg! The spa has never smelled more lovely. At FarmHouse Fresh, you’ll find skincare products crafted around delicious food and drinks, with a touch of country humor, using up to 99.6% natural and naturally derived ingredients, and chock full of fruits, vegetables, milks, and more from U.S. farms, including their own. Try our Honey Pumpkin Body Souffle. Our guests are finding relaxation and wellness in this pampering body treatment. Enjoy a honey sea salt exfoliation, a nutrient and mineral filled pumpkin mud mask, and a hydrating honey-chai milk lotion massage.
– Mark Kennedy Smith, Spa Director
ST. SOMEWHERE SPA
After a long summer and sun exposure, your face can result in clogged pores, dull dry skin and hyperpigmentation. Facials treatments can restore and repair your skin! It is highly recommended to incorporate vitamin C to your skincare regimen. It promotes collagen production which has the potential to thicken the dermis diminish fine-lines. In addition vitamin C is an antioxidant, meaning it protects skin cells from damaging free radicals caused by UV exposure. It also inhibits melanin production in the skin, which can help lighten hyperpigmentation and even out skin tone, and enhance skin radiance. Finally, vitamin C helps repair damage from sun exposure and collagen loss by encouraging healthy cell turnover and regeneration. Explore Dr. Dennis Gross for all skincare needs and essentials!
– Hourik Hayrbeidian, Esthetician
GREEN VALLEY RANCH SPA
The Green Valley Ranch Spa has been offering an Autumn Escape Massage. This massage begins with a steam infusion of blue eucalyptus essential oil that calms sinuses, followed by a cooling quartz gemstone massage on the face to relieve sinus pressure and inflammation associated with seasonal allergies.
– Kristine Heisey and Michelle Alibangbang, Lead Massage Therapists
RED ROCK SPA
Colder temperatures and dry air are a recipe for dry, itchy, red skin. Keep your skin moisturized and happy all winter long with these tips:
Cleanse your skin gently, without stripping skin of it’s natural oils. I recommend Naturopathica’s Manuka Honey Cleansing Balm. This balm gently breaks down dirt, oil, and makeup and leaves your skin feeling clean, but hydrated. Manuka Honey balances your skin’s microbiome and Royal Jelly Peptides accelerate skin renewal. I love using facial mists to add a boost of hydration to my skin when the weather gets cold and dry. For an added moisture boost, apply serums when skin is still a little damp – this locks in extra hydration. My favorite winter go-to is Naturopathica’s Oat and Calendula Soothing Jelly Mist. This mist calms and soothes redness and irritation and hyaluronic acid boosts hydration.
Dry, rough skin is inevitable and exfoliation is even more important in winter months to help smooth and refine skin. I like to switch to a gentle polish in the winter, like Lancer Method Polish. The quartz crystals in the polish buff away any dry and flaky skin and leave skin feeling smoother. Moisturize frequently, and don’t forget your hands! Switch up your skin care routine with the seasons. This may mean switching from a facial lotion to a cream or even a facial oil during drier winter months. Lancer Omega Hydrating Oil is a lightweight oil that absorbs quickly into the skin, so it won’t feel heavy or greasy. It’s packed with essential fatty acids to nourish the skin and improve skin texture.
Naturopathica’s Gotu Kola Intense Repair Balm is made for combating dry, itchy skin. It drenches the skin in rich hydrators, it repair damage to dry, cracked skin, and it plumps and firms. The best part is this balm can be used on the face or body! For dry, rough skin on your body, a gentle and hydrating body polish and moisturizing cleanser will chase away itchy skin. Lalicious Sugar Scrub has pure cane sugar to polish skin and coconut and almond oils create a rich, whipped texture that leaves skin feeling extra moisturized. The Lalicious Shower Oils are a great way to gently cleanser skin and hydrate at the same time.
– Erika Bradley – Lead Esthetician
SISLEY, MDR
Anyone who is experiencing muscle tension, pain, insomnia, or stress may benefit from a hot stone massage. Incorporating the Hot Stone enhancement to any of Sisley’s Signature massage, not only promotes relaxation, but it also helps to relieve body aches by soothing painful muscles. The heat will help increase blood flow to the affected area and throughout the body, decrease joint stiffness, relieve muscle spasms, and increase range of motion. A little heat goes a long way!
– Tida Howard, Massage Therapist
WELL & BEING, ESJ
In order to avoid painful knots and muscular spasms, and to obtain a great quality of life and well-being, a monthly therapeutic massage accompanied by a healthy lifestyle combined with exercise is recommended.
– Yania Tous, Massage Therapist
2020 Benefits Open Enrollment… Coming Soon!
Please be on the lookout for information on how to enroll, drop, or make changes to your Insurance Benefits. Your benefits, for the most part, are staying the same, however, this is a good opportunity to review what new updates will be offered. If you do not wish to make any changes to your current plan, there is no action required.
2020 Benefits Open Enrollment is scheduled between: November 29,, 2019 –January 5, 2020.