An experienced leader, dynamic operations strategist and revenue-driver with over 25 years working in luxury hospitality and spa/salon management industries. I am passionate about developing compelling brand experiences, unique treatment menus, and superior service protocols that result in high standards of profitability and guest satisfaction throughout our 13 locations, worldwide.
I am directly responsible for managing and overseeing the trusted relationships we’ve established with our luxury brand partners, hotel owners and executive leadership.
Working with each of my onsite spa teams to establish and maintain each property’s unique objectives, programming, operating criteria, customer loyalty, service ratings, and colleague growth and retention is what motivates me to continuously grow and improve in this rapidly evolving industry; and I am driven by the fostering and growth of our organization’s impact in the spa and wellness industry.
I’ve worked in a variety of Corporate Spa/Salon Management positions within the hospitality and beauty industries: Trilogy Spa Holdings | Marilyn Monroe Spas ™ and Niki Bryan Co.
Specialties: Proven Track Record in Successful Sales & Revenue Generation |Excellent Leadership Skills | Strong Business Acumen | Relationship Management and Influencing | Coaching + Mentoring Top Talent to Achieve Greater Success