Michelle Kinney - Chief Operating Officer
Michelle Kinney
Chief Operating Officer

Optimizing brands to create spas with personality

A strong and driven corporate operations leader, with 25+ years of proven accomplishments in the luxury hospitality and spa industries. I am directly responsible for overseeing the planning, development, marketing, leadership, and operations of all contracted and owned spa portfolios within the organization.

In collaboration with the leadership team, I am committed to establishing standards and strategic initiatives that drive sustainable growth, focus on operational excellence and provide unique and memorable experiences for our guests.

I am passionate about building and maintaining trusted relationships with our key customers, clients, partners, and stakeholders, as well as bringing the mission, vision and values of Trilogy Spa Holdings to life for the employee partners and partners we serve.

I’ve worked in a variety of Corporate Spa Management/Executive environments: Trilogy Spa Holdings | Trilogy Spa Ventures | Destination Hotels & Resorts/ Red Door Salon & Spas

Specialties: Deep knowledge of strategic finance with experience managing growing organizations | Strong business acumen with a servant leadership mindset| Superior team leadership and organizational skills | Demonstrated adaptability to changing business environments. | Expertise leading cross-functional teams to ensure we are providing our guests and partners with a consistent, high-end experience

When Hoteliers are Ready for a Very Distinct and Profitable Spa Experience.

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